New Chitose Airport (Sapporo) Guide (CTS)

Airport info
Code: CTS
Bibi, Chitose, Hokkaido 066-0012, Japan

New Chitose Airport is located 52km (32 miles) south of Sapporo.


No. of terminals: 2 Dialling code: +81
+81 123 23 0111
New Chitose Airport (Sapporo) map

New Chitose Airport is an international airport serving the Sapporo metropolitan area in Hokkaido, the northernmost of Japan’s four main islands. Our New Chitose Airport guide includes airport contact details as well as information relating to terminal facilities, public transport options and nearby hotels.



Information desks are located throughout the airport, where staff are on hand to deal with enquiries.


Transfer between terminals

The international and the domestic terminal buildings are linked via a connecting path.


Driving directions

New Chitose Airport is signposted from the Sapporo motorway network. It is accessible from the Hokkaido Expressway via Exit C. The drive time to Sapporo is approximately one hour. Please note that the route has tolls.


Public Transport

Public transport rail

The railway station is situated within the domestic terminal building. A direct Rapid Airport Express service runs regularly between JR New Chitose Airport Station and Sapporo (journey time: 35-40 minutes; fare: 1,070 yen).


Public transport road

Bus: Bus stops are located in front of both terminals. Airport limousine buses head for downtown Sapporo via Fukuzima. Fixed route buses do not serve Sapporo but are a good way to reach downtown Chitose.

Coaches leave from the airport to downtown Sapporo, operated by Hokkaido Chuo Bus (tel: +81 11 231 0500; and Hokuto Kotsu (tel: +81 11 375 6000; Tickets for both lines cost 1,030 yen.

Taxi: Taxis wait outside the domestic terminal building at two stands and at one stand in front of the international terminal. It’s also possible to reserve sightseeing taxis and jumbo taxis at the information desk. Fares into Sapporo are around 16,000 yen and the ride takes around an hour.


Terminal facilities


Currency exchange services and ATMs are available in both terminals. Financial institutions represented at the airport include North Pacific Bank, Hokkaido Bank, Hokkaido Labour Bank, Seven Bank, AEON Bank and Japan Post Bank.


Wi-Fi internet access is available free-of-charge throughout the airport. There are also Internet Lounges at the airport charging 100 yen for 10 minutes. Wi-Fi router and mobile phone rental services are available and there are automatic vending machines selling prepaid SIM cards. There is also a post office located in the domestic terminal building.



There are numerous restaurants, bars and cafés located in both terminals (both pre- and post-security).



There are many shops at New Chitose Airport, including convenience stores, souvenir retailers and bookshops. Several duty-free outlets are available.



Coin lockers, temporary baggage storage facilities with home delivery and porter service options are available in both terminals. Baggage scales are provided free of charge. Information on lost and found items is provided at information desks.



Other available facilities at New Chitose Airport include a nursery, stroller rental service, powder room, prayer room, lottery ticket booth and entertainment facilities (Hello Kitty Happy Flight, Doraemon Waku Waku Sky Park and cinema). There is also a Japanese Onsen (hot spring) on-site. 


Airport facilities

Conference and business

There are business facilities available in the domestic terminal building offering internet, photocopying and fax services. The Super Lounge in the domestic terminal has a dedicated business area. 

Disabled facilities

Special assistance (tel: +81 123 23 0111) is available for disabled passengers. There are elevators, accessible toilets, accessible pay phones, audio guidance and touch panels, ramps and a wheelchair rental service at New Chitose Airport. Passengers requiring further assistance should inform the relevant airline before travelling.


Car parking

There are three parking areas at the airport, open 24 hours a day. Parking area A and B are positioned between the international and the domestic terminals. Parking area C is positioned further off to the east. The parking areas are managed by Chitose Tourism Association (tel: +81 123 45 7061; and the Airport Environment Improvement Foundation (tel: +81 123 27 8338; 

Car rental

Car hire companies represented at New Chitose Airport include: Toyota Rental & Leasing, Nissan Rent-A-Car, Honda Rent-A-Car, World Net Rent-A-Car, JR Hokkaido Rent-A-car, OTS Rent-A-Car, Times Car rental, ORIX Rent-A-Car, NIPPON Rent-A-Car, Hokkaido BUBU Rent-A-Car, Budget Rent-A-Car.



There is a hotel on-site at New Chitose Airport, plus a range of accommodation options in the surrounding area.


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following price range

Luxury Moderate Cheap

ANA Crowne Plaza Chitose

+ 81 123 222311

Only a 15-minute drive from the airport, this four-star hotel offers spacious rooms, a hair and beauty salon, a sushi restaurant, a karaoke room, bicycle rental, and panoramic views from its 11th floor bar. The hotel also boasts extensive business facilities; there are 8 meetings room and a conference room that can accommodate 600 guests.


Hokuei 2-2-1, 066-8637 , Chitose, Japan

Hotel Grand Terrace Chitose

+81 123 22 1121

This three-star hotel is only an 8-minute drive from New Chitose Airport. A free shuttle bus service is available to guests. Among the hotel’s range of facilities are free Wi-Fi access, free private parking, massage chairs and a public bath. Bicycles are available to rent and are a great way to explore Chitose.


Honcho 4-4-4, 066-8520, Chitose, Japan

Air Terminal Hotel

+81 123 45 6677

Air Terminal Hotel can be accessed directly through the first and second floor of the domestic terminal building and is a good option for passengers catching an early flight. Facilities include free Wi-Fi access, luggage storage and a 24-hour front desk with English speaking staff.


New Chitose Airport 3F, 066-0012, Chitose, Japan

Guest House Shikotsu Kamui

+81 80 9325 6507

For travellers looking for a traditional Japanese experience, Guest House Shikotsu Kamui is a great budget-friendly option. Located right next to the picturesque Shikotsu Lake, this quaint guest house offers cosy rooms fitted with tatami floors and traditional futon beds. On-site dining is not available but a fully equipped kitchen is free to use. The journey time to the airport is around 50 minutes by car.


Shikotsuko Onsen Bangaichi 92, 066-0281, Chitose, Japan

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Visa and passport information is updated regularly and is correct at the time of publishing. You should verify critical travel information independently with the relevant embassy before you travel.