Washington Dulles International Airport Guide (IAD)
One of three major airports serving Washington, D.C., Washington Dulles International Airport is located in neighbouring Virginia. Useful contact details, information on airport facilities and tips on transportation are included in our Washington Dulles International Airport guide.
Airport and Travelers Aid services (tel: +1 703 572 8296) are available at the information counter on the baggage reclaim level. This area is also home to the International Visitors Information Services desk (tel: +1 703 572 2536), which provides tourist information for the Washington area.
An underground AeroTrain connects the main terminal with the concourses.
From central Washington D.C., go west on Interstate 66 to exit 67 and follow signs to Washington Dulles International Airport. From Baltimore, go south on Interstate 95 to exit 27 (Interstate 495 West - 'Capital Beltway') to exit 45A and follow signs to the airport. From Richmond, go north on Interstate 95 to exit 170B (Interstate 495) to exit 45 and follow signs to the airport.
Public Transport
Bus:The Washington Flyer coach (tel: +1 888 927 4359; www.washfly.com/coach.html) runs regular services between Washington Dulles International Airport and the nearest Metro rail station, Reston East, from outside arrivals door four. The journey time is 10 minutes, and the one-way fare is US$5 – tickets can be purchased at the Ground Transportation Centre ticket counter, on the arrivals level. Another option is Metrobus route 5A (tel: +1 202 637 7000;www.wmata.com), which runs to Rossly and L'Enfant Plaza (journey time: 50 minutes; fare: US$7 – exact change required).
Shuttle:SuperShuttle (tel: +1 800 258 3826; www.supershuttle.com) provides a door-to-door shared-ride service that also stops at Union Station. The service is available on demand from outside the terminal building.
Taxi:Washington Flyer Taxicabs (tel: +1 703 572 8294; www.washfly.com) exclusively serve Dulles International Airport, offering a 24-hour service. The fare to central Washington D.C. is around US$65, and the journey time varies from 30 to 60 minutes depending on traffic.
Terminal facilities
There is one bank branch within Washington Dulles International Airport. Numerous ATMs and bureaux de change are also available within the terminal.
Free Wi-Fi internet access is available throughout Washington Dulles International Airport, along with several fixed internet kiosks. Mobile phone hire is available on concourse B. Public telephones can be found throughout the terminal.
There is a wide variety of bars, cafés and restaurants at Washington Dulles International Airport, ranging from fast-food outlets and pubs to full-service options.
There is a good range of shops at Washington Dulles International Airport. Duty-free shopping is available for international passengers in the main terminal and on concourses B, C and D.
Left-luggage facilities and lockers are not currently available. Luggage trolleys and a porter service are on hand throughout the airport. Lost property is handled by the Washington Dulles International Airport Police (tel: +1 703 572 8479).
Airport facilities
There are currently no conference facilities within the airport terminal; but the on-site Washington Dulles Airport Marriott (tel: +1 703 471 9500; www.marriott.com) has 14 meeting rooms, including a ballroom accommodating up to 520 delegates, and a fully equipped business centre.
Wheelchairs and assistance are available through airline representatives and should be arranged prior to travel. Any special requirements should also be established with the airline at the time of booking.
Among the facilities for disabled passengers are visual paging and TDDs, disabled toilets and lifts with Braille signs. There are also car parking spaces designated for disabled passengers in the airport car parks, which are located either close to the terminal or near the shuttle bus shelter. Airport shuttle buses are equipped with wheelchair lifts/ramps. A helpline is available for further queries or assistance (tel: +1 703 572 4500).
Hourly and daily parking is available within walking distance of the terminal. Hourly parking is located in front of the terminal, and there are two daily car parks: Garage 1 and Garage 2, which are both linked with the terminal. A free shuttle also runs between these garages and the terminal, as well as to four long-term car parks. Valet parking is also available (tel: +1 703 572 4544). More information (and assistance) is available from the Parking Office (tel: +1 703 572 4500).
Car hire companies represented at Washington Dulles International Airport include: Advantage, Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty. Courtesy telephones can be found in the ground transportation centre on the lower level of the main terminal. Shuttle buses transfer customers to the hire car pick-up areas from outside the terminal.
Hotels
There is just one hotel located on-site at Washington Dulles International Airport, but several others are available within a 3km (2 mile) radius. There are also many other options in the surrounding area, as well as in Washington, D.C.
Many of the local hotels offer airport shuttle services.
The 450-room Hilton provides a free shuttle service to and from Washington Dulles International Airport. This mid-range hotel features a 24-hour business centre, indoor and outdoor pools and a choice of restaurants.
Breakfast is included in the room rate at the Holiday Inn Express, which is a short drive from Washington Dulles International Airport and within walking distance of both a shopping area and restaurants. ‘Park & Fly’ packages are available using the hotel’s shuttle bus service. Free internet and access to the local YMCA's pool is also offered to guests.
Located less than 10km (6 miles) from Washington Dulles International Airport, the Courtyard Herndon Reston hotel provides an airport shuttle bus service, free internet, a fitness centre and on-site dining.
The 368-room Washington Dulles Airport Marriott is the only hotel within the airport grounds. Set in landscaped gardens, guests here can enjoy the fitness centre, indoor and outdoor pools, and a choice of restaurants. Additionally, meeting and event facilities are available for hire.
This mid-priced hotel provides free Wi-Fi access and houses a restaurant/bar, fitness centre, business centre and car rental facilities. It’s conveniently located close to the Worldgate Center Mall, which has shops, restaurants and a cinema. An airport shuttle service is also available.
Boasting an on-site fitness centre, the Comfort Inn is located less than 7km (4.5 miles) from Washington Dulles International Airport, and is linked by a free shuttle bus service. Free internet access is available to guests at this budget hotel.
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