Portland International Airport Guide (PDX)
The largest airport in Oregon, Portland International Airport serves the state’s largest city, Portland. Our Portland International Airport guide includes useful information on terminal facilities, transportation and accommodation.
Two staffed information desks operate in baggage reclaim, with other information points located around the terminal. Blue uniformed “VIP” volunteers provide passenger assistance at peak periods. Computerised kiosks and brochures provide information in Chinese, English, German, Japanese, Korean and Spanish. Foreign-language assistance is also available via AT&T at the information desks. The airport's information centre can provide further information (tel: (503) 460 4234).
From central Portland, cross the Willamette River and take I-84 East to I-205 North. Then take the Airport Way exit. Follow Airway Way and the airport signs to the terminal.
Public Transport
Light rail: TriMet MAX light rail services (tel: +1 503 238 7433; www.trimet.org) run from Portland International Airport to central Portland (journey time: 40 minutes, trains run every 15 minutes on average) and Beaverton on the Red Line. Tickets are available from machines in the arrivals lobby area and on the station platform, which is located on Airport Way. Costs $2.50 for adults 18-64 years old.
Bus / shuttle: Many bus, shuttle and coach services operate from Portland International Airport to various areas around Oregon. For example: City2City takes you to Albany, Eugene and Salem, while Central Oregon Breeze takes you through the mighty Cascade Mountains to Bend and other areas in Central Oregon. A full list of providers is available on the airport's website.
Taxi: Taxis are readily available from the Ground Transportation Centre on the west side of the parking garage, in front of Arrivals. The journey to downtown Portland usually takes between 20 and 40 minutes, depending on traffic.
Providers include: Broadway Cab (tel: +1 503 333 3333; www.broadwaycab.com), Green Cab (tel: +1 503 234 1414; portlandgreentransportation.com), New Rose City Cab (tel: +1 503 282 7707; www.newrosecitycabco.com), Portland Taxi (tel: +1 503 256 5400; www.portlandtaxi.net) and Radio Cab (tel: +1 503 227 1212; www.radiocab.net).
Terminal facilities
A full service bank is located in Concourse C. Numerous ATMs and two Travelex bureaux de change (one in the baggage claim area and another in concourse D) are also available.
Free Wi-Fi internet access is available throughout much of Portland International Airport. Mail drops can be found at the North and South Service Centres in Clocktower Plaza – stamps are available at ATMs, as well as at the Oregonian News and Your Northwest Travel Mart shops near the security area.
There is a good selection of cafés, bars and restaurants at Portland International Airport in both the public and departures areas. Among the options are international fast-food chains, ice cream parlours, Asian cuisine, delis and American-style diners.
There are numerous shops at Portland International Airport after security. There is no sales tax in the State of Oregon so essentially it's all 'duty-free'.
Portland Provisions (tel: +1 503 284 1292) provides luggage storage at the north end of the baggage claim area, past Carousel 10. There is a lost and found office in the Mezzanine level (tel: +1 503 460 4272 ext 4272), or contact your airline if you have lost something on your flight.
Other facilities at Portland International Airport include a barber's, a spa and children's play area. Portland is known for being quirky and arty, so unlike other airports which can be unwelcoming, everyday there are volunteer musicians performing in the terminal to entertain and provide a pleasing environment. Expect anything from jazz to contemporary music.
Airport facilities
Located on the mezzanine level (above Clocktower Plaza), the PDX Conference Centre (tel: +1 503 460 4050) offers meeting rooms and business facilities and can accommodate up to 50 people. Equipment such as digital projectors and podiums are available for rental.
Portland International Airport is well equipped for disabled travellers. Facilities include accessible toilets, TTY telephones, visual paging and a guide dog relief area. Passengers requiring wheelchairs and special assistance should inform their airline prior to travel.
Reserved car parking spaces are available next to the lifts in the short-term car park and near the bus shelters in the economy and long-term car parks. Shuttles to the car parks are wheelchair-accessible.
Located next to the terminal building, the short-term car park has 3,300 spaces and direct access to the terminal via the skybridge on level 4. The long-term car park is opposite the terminal building with tunnels and moving sidewalks connecting to the terminal. In addition to that, there is an economy car park near I-205 off Airway Way, with free shuttle buses running to/from the terminal. Other parking facilities include valet parking (just outside the terminal) and a 'cell phone' car park for those awaiting arriving passengers. For more information on parking, visit the website.
Offices for car hire companies Avis, Dollar, Enterprise, Hertz and National are located in the Car Rental Centre, on the first floor of the main car park. Advantage, Alamo, Budget and Thrifty are located nearby, but cars can be requested for pick-up or drop-off at the airport.
Located on the airport grounds, this hotel boasts a wealth of features, included heated indoor pool, as well as ample business and meeting facilities. Linked to the terminal by a 24-hour shuttle service, the Sheraton houses a grill restaurant that serves a range of American specialities.
Less than 1.6km (1 mile) from the entrance of Portland International Airport, Embassy Suites offers upmarket two-room, apartment-style accommodation, together with an indoor heated pool, gym and 24-hour business centre. Breakfast is included in the room rate, as well as complimentary evening snacks, and its restaurant offers comprehensive dinner menus.
Handily located next to the Cascades light-rail stop (on the Red Line) and shopping centre, just 1.6km (1 mile) from Portland International Airport, the Residence Inn operates a complimentary airport shuttle service to the terminal. Complimentary on-site parking is available to guests, who can also make use of the hotel’s meeting space, fitness centre and indoor pool.
Boasting a choice of standard rooms or executive suites, plus business centre and numerous meeting rooms, the Holiday Inn is liked by many executives. A shuttle service goes to the nearby Cascade and MAX Light Rail stations.
Located within the grounds of Portland International Airport, the 129-room Hampton Inn offers shuttle transfers and a range of business facilities and meeting rooms. Breakfast is included in the room rate, and there is an on-site convenience shop. A seasonal outdoor pool is available for use by guests.
8633 NE Airport Way
A straightforward and unpretentious hotel, located around 1km (0.6 mile) from Portland International Airport. The Red Lion offers a business centre, restaurant, outdoor pool (seasonal), fitness facilities, free Wi-Fi and complimentary shuttle service to and from the airport.
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