New Orleans Louis Armstrong International Airport Guide (MSY)

Airport info
Code: MSY
Address:
900 Airline Drive, Kenner, Louisiana 70062, United States
Location:

Louis Armstrong New Orleans International Airport is situated 16km (10 miles) west of New Orleans, Louisiana.

No. of terminals: 2 Dialling code: +1
Telephone:
+1 504 303 7500
Timezone: GMT -06:00
Map:
New Orleans Louis Armstrong International Airport map

Operating both domestic and international flights, Louis Armstrong New Orleans International Airport is the largest airport in Louisiana and primary air hub for the New Orleans metropolitan area. Our Louis Armstrong New Orleans International Airport guide includes information on terminal facilities, public transport access and nearby accommodation options.

Airport news

Construction of a new $993 million terminal to the north of the airport began in early-2016 and is expected to be completed in February 2019.

Information

The Customer Service Centre (tel: +1 504 303 7792) is located on the second level of concourse C. It is open from 0500 to 2100 daily.

Website
www.flymsy.com
Driving directions

The airport is located just off Interstate 10 (form the east and west) and Interstate 59 (from the north).

From central New Orleans, take Interstate 10 west and then the exit for the Airport Access Road, which leads directly to the terminal. The total drive time to the airport from New Orleans is approximately 20 minutes.

Public Transport

Public transport rail

Rail:Passengers wishing to reach the Amtrak Union Station at 1001 Loyola Avenue should use bus or taxi services, as Amtrak does not provide a shuttle.

Public transport road

Bus:Jefferson Transit (JET) (tel: +1 504 818 1077; www.jeffersontransit.org) runs the E2 Airport Express bus to central New Orleans (journey time: around 30 minutes; fare: US$2). JET also provides public buses to areas in the local district.

Shuttle:The Airport Shuttle service (tel: +1 504 522 3500; www.airportshuttleneworleans.com) is available from the airport to the hotels in the central business district: the ticket office is on the lower level in the baggage reclaim area. The fare to central New Orleans is around US$24 per person, depending on the exact destination.

Taxi:Taxis are readily available on the first level outside baggage reclaim. Fares to the centre of the city start at approximately US$36, and the ride takes 20-30 minutes.

Terminal facilities

Money

A bank and bureau de change facilities are located in the main ticket hall. ATMs can be found throughout the airport.

Communication

Free Wi-Fi internet access is available throughout the majority of Louis Armstrong New Orleans International Airport, a map of connection points is available on the airport’s official website. A drop-off only post office is also located within the airport, and charging points for laptops and phones are also available.

Food

There are many restaurants, bars, ice-cream parlours and cafés situated around the main part of the terminal, with additional choices available within the separate airport concourses.

Shopping

There are several shops throughout the terminal, including duty-free outlets for international passengers.

Luggage

The lost property office (tel: +1 504 303 7790) on the upper level of concourse C is open 0800 to 1700 from Monday to Friday.

Other

Designated smoking areas are available outside the terminal building. There are also mother’s rooms at the airport, as well as pet relief areas. The airport police station is located on the second level by concourse C.

Airport facilities

Conference and business

The Travelex America Business Centre, which is located in the main ticketing hall, can provide travel insurance, bureau de change, photocopying, fax and money transfer services. Delta Air Lines runs the Delta Crown Room, located between gates 2 and 4 on concourse D for its business-class passengers.

The nearby Hilton New Orleans Airport (tel: +1 504 469 5000; www3.hilton.com) has a 24-hour business centre with equipped meeting space, including a high-tech amphitheatre and a dedicated business concierge.

Disabled facilities

Louis Armstrong New Orleans International Airport is fully accessible for disabled travellers. There are several TDD telephones located around the airport, along with ramps, lifts and specialised toilets for wheelchair users. A TTY contact number is also available (tel: 711; and request 504 303 7700 [Airport Communications]). Any passengers who may require additional assistance are advised to contact their airline in advance of travel.

Car parking

The airport has two large on-site car parks for long- and short-term parking, with a total of 6,300 spaces. The short-term car park is directly in front of the terminal, while the long-term area is adjacent to this car park. There is also a credit card parking lot.
Further parking information is available from New South Parking (tel: +1 504 464 0204).

Car rental

International car hire companies: Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless and Thrifty are all represented at the airport. The car hire area is a short distance from the terminal.

Hotels

There are no on-site hotels at the airport, but there are numerous accommodation options in the surrounding area, as well as in central New Orleans. Some nearby hotels offer complimentary shuttle services.


Hilton New Orleans Airport

+1 504 469 5000

Boasting a range of dining options and meeting facilities, the Hilton New Orleans Airport is a good choice for both leisure and business guests. Sitting adjacent to Louis Armstrong New Orleans International Airport, the hotel also houses an outdoor pool and a fitness centre.

901 Airline Drive, Kenner, Louisiana 70062, New Orleans

Crowne Plaza New Orleans-Airport

+1 504 467 5611

Served by a complimentary shuttle service to and from the airport, the Crowne Plaza offers a choice of rooms and suites in a convenient location. The hotel’s facilities include an outdoor pool, 24-hour business centre, gym, and Creole-style restaurant serving local specialities.

2829 Williams Boulevard, Kenner, Louisiana 70062, New Orleans

Days Inn New Orleans Airport

+1 504-645-5473

Days Inn New Orleans Airport is the closest option to Louis Armstrong New Orleans International Airport and is a good choice for those on a budget. Linked to the terminal by a complimentary shuttle service, this pet-friendly hotel has an on-site restaurant, swimming pool and business centre.

1021 Airline Drive, Kenner, Louisiana 70062, United States
Visa and passport information is updated regularly and is correct at the time of publishing. You should verify critical travel information independently with the relevant embassy before you travel.