Palm Beach International Airport Guide (PBI)
Palm Beach International Airport is the main gateway to Palm Beach and the southeast Florida region. Our Palm Beach International Airport guide includes useful contact details, as well as information on terminal facilities, public transportation options and nearby hotels.
A Travelers Aid helpdesk is located in the centre of the baggage reclaim area on level 1. The Traveler Service Center on level 2 offers a range of travel-related services. Palm Beach County Visitors Bureau (tel: +1 561 233 3000) can also provide advice and information.
In addition to the helpdesks, airport ambassadors dressed in turquoise jackets are available throughout the terminal to assist travellers.
Palm Beach International Airport is situated just off Interstate 95, and is a two-hour drive from Orlando, one-and-a-half hours from Miami and 45 minutes from Fort Lauderdale.
From central Palm Beach, cross the Royal Park Bridge and head west along Lakeview Avenue/Okeechobee Boulevard. After a mile, drive south along Australian Avenue, turn onto the westbound Belvedere Road, and then exit to the airport access road. The total drive time from Palm Beach to the airport is approximately 15 minutes.
Public Transport
Rail:Shuttle buses run to West Palm Beach station, from which Tri-Rail (tel: +1 800 874 7245; www.tri-rail.com) operates a stopping service to a number of coastal destinations including Golden Glades station in Miami (fare: US$6.90). Long-distance Amtrak trains (tel: +1 800 872 7245; www.amtrak.com) also depart from this station.
Bus:Regular PalmTran (tel: +1 561 841 4200; www.pbcgov.com/palmtran) bus services run from Palm Beach International Airport to destinations throughout the county from level 1 (single fare: US$2.00). Route maps can be found inside the terminal.
Taxi:Taxis are available from the transportation desks at each end of the terminal building, on level 1. Imperial (tel: +1 561 689 3663; www.imperialtrips.com) and Yellow Cab (tel: +1 561 777 7777; www.yellowwpb.com) are among the operators serving the airport. Fares begin at around US$25 for rides into Palm Beach.
Terminal facilities
The Traveler Service Center on level 2 has ATMs and bureau de change facilities. ATMs are also available on level 3, level 1, in the baggage reclaim area, and along Concourses B and C.
Free Wi-Fi internet access is available throughout Palm Beach International Airport, along with free charging stations (located in Concourses B and C). White courtesy telephones for calls to services within the airport are located throughout the terminal. A stamp machine and post box can be found in the Traveler Service Center on level 2.
Restaurants, bars and snack bars are situated on level 2 of the airport. Additional fast-food outlets and cafés can be found in the concourses.
The majority of shops are situated on level 2 of the terminal and include gift retailers, newsagents, a toy shop and a golf shop. There are also newsagents and gift shops in concourses B and C.
Trolleys are available for hire (for a fee) in the baggage claim area on level 1, while Skycap porters are present within the terminal to help with luggage. The Lost and Found Office (tel: +1 561 687 5906) is located in the central part of the main terminal and can assist with lost property queries.
Airport facilities
Conference rooms and full business facilities – including telephones, fax machines and data ports – can be arranged through the Traveler Service Center. Other services are available in the American Airways Presidents Club and Delta Crown Room airline club lounges situated on level 2.
Additionally, the nearby Holiday Inn Airport Hotel & Conference Center (tel: +1 561 659 3880; www.ihg.com) offers audiovisual equipment for hire and numerous meeting rooms accommodating up to 300 delegates.
Among the services for disabled passengers at Palm Beach International Airport are TDD telephones (on levels 1 and 3), lifts and accessible toilets. Those requiring wheelchairs should notify their airline when booking. Transportation for disabled travellers can also be arranged in advance (tel: +1 561 649 9848).
Disabled travellers requiring further information should use the white courtesy telephones located throughout the terminal and parking garages; these telephones connect the caller to the airport communications centre. Any passengers who may require additional assistance are advised to contact their airline before travelling.
Palm Beach International Airport offers four parking options: a premium car park outside Arrivals; short-term parking linked to the terminal, long-term surface and garage parking near the terminal; and a remote park-and-ride area linked via a shuttle service. Additionally, there is a free 'cell phone' car park located off Florida Mango and Belvedere roads for those awaiting arriving passengers. Further parking information is available (tel: +1 561 471 7459).
Car hire companies represented at Palm Beach International Airport include; Advantage, Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty. Car hire desks are located in Arrivals, on level 1.
A good mid-range option, the Hampton Inn West Palm Beach is within 1.6km (1 mile) of Palm Beach International Airport. As well as offering free Wi-Fi access, it houses a fitness room, pool and meeting space.
One of a number of large hotels close to Palm Beach International Airport, the 352-room West Palm Beach Marriott provides 16 meeting rooms and a business centre. The on-site restaurant serves a range of dishes with a relaxed atmosphere. Free airport transportation is available to guests of the hotel.
Boasting two restaurants, a lounge bar, meeting rooms and a range of leisure facilities, the Hilton Palm Beach Airport is a good option for most types of travellers. The imposing hotel is located on the fringes of the airport site and offers its own airport shuttle service.
Less than 1km (0.6 miles) from the terminal via a complimentary shuttle bus, this large hotel offers extensive business and meeting facilities, as well as an outdoor pool, sauna and fitness centre. The hotel’s Polly’s Restaurant serves American fare in casual surrounds.
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