Jacksonville International Airport Guide (JAX)

Airport info
Code: JAX
2400 Yankee Clipper Drive, Jacksonville, Florida 32218, United States

Jacksonville International Airport is situated 24km (15 miles) north of Jacksonville.

No. of terminals: 1 Dialling code: +1
+1 904 741 4902.
Jacksonville International Airport map

Jacksonville International Airport serves as a key transport hub for northern Florida, in southeast USA. Our Jacksonville International Airport guide includes information on how to get to the airport, terminal facilities and where to stay nearby.


The information centre and welcome desk (tel: +1 904 741 4902) is situated on the lower level of the terminal building, in the baggage claim area. Ambassadors are also present to help travellers find their bearings around the airport and to provide assistance as needed.

Email address: 
Driving directions

Jacksonville International Airport can be reached from the centre of Jacksonville by taking Interstate 95 to Airport Road (exit 363-B), and then taking the westbound signposted route to the terminal. Road access from Georgia and St Augustine is also via Interstate 95.

Public Transport

Public transport road

Bus:Jacksonville Transport Authority (tel: +1 904 630 3100;www.jtafla.com) runs the CT3 (AirJTA) bus service from Jacksonville International Airport to central Jacksonville (journey time: 30 minutes; fare: US$1.50).

Shuttle:A number of shuttle services operate from the airport to destinations in the surrounding region, including Go Airport Shuttle (+1 844 787 1670; www.goairportshuttle.com). A full list of providers is available on the airport’s website.

Taxi:Gator City Taxis (tel: +1 904 999 9999) is the official taxi company serving the airport. Taxis can be found at the airport entrance. The one-way fare to central Jacksonville starts at around US$25.

Terminal facilities


ATMs are available on the lower level after baggage reclaim and on the upper level before the security checkpoint.


Free Wi-Fi internet access is provided throughout the terminal building. Courtesy telephones are also available, while pre-paid phone cards are available from the River City Travel Mart. Postal facilities, including a stamp machine, post box and FedEx drop box, are situated in the JAX Business Centre in the upper level central courtyard, after the security area.


There are numerous bars, coffee shops, snack bars and restaurants at Jacksonville International Airport. These can be found on the upper level courtyard and in the concourses. Among the options is a grill restaurant in concourse A, a hot dog stand in the public area and a Tex-Mex eatery post-security.


There are various newsagents/bookshops and gift shops at Jacksonville International Airport, as well as specialist shops such as a fashion outlet, DVD rental and a golf shop. Shops are located on both levels and in the mezzanine area.


Trolleys are available for a small fee. Lockers are located in the JAX Business Centre on the upper level. Contact the on-site Lost & Found Office (tel: +1 904 741 2022) for enquiries about lost items or to report found possessions.


Other facilities at Jacksonville International Airport include a spa, shoeshine facilities, art gallery, 24-hour chapel and a games room. There is also a kennel area for pets next to the economy car parks.

Airport facilities

Conference and business

There is an executive meeting room (tel: +1 904 741 2006) that seats up to 17 delegates located within the terminal complex offering full video/teleconferencing capabilities.

Away from the terminal, the Jacksonville Airport Hotel (tel: +1 904 741 1997;www.jacksonvilleflairporthotel.com), which is located within the airport grounds, boasts a business centre and 12 meeting rooms as well as office workstations and videoconferencing facilities.

Disabled facilities

Jacksonville International Airport is fully accessible, with lifts connecting both levels. Wheelchairs, adapted toilets and TCC phones are also available. Passengers who may require additional assistance are advised to contact their airline before travelling.

Car parking

Hourly and daily parking is available at the multi-storey car park next to the terminal building. Daily parking is available in a surfaced car park in front of the terminal and there are also three long-term economy parking areas. All car parks (except the multi-storey car park) are served by a free 24-hour shuttle bus to/from the terminal building. For further parking information call: +1 904 741 2277.

Visitors awaiting incoming passengers can park in the courtesy waiting area, near the administration building. Valet parking is available in front of the terminal building, 24 hours a day (tel: +1 904 741 3900).

Car rental

Car hire companies with representation at Jacksonville International Airport include: Alamo-National, Avis, Budget, Dollar, Enterprise, Hertz and Thrifty. Car hire desks are located on the lower level of the terminal building; next to the baggage reclaim area.


There is one on-site hotel at Jacksonville International Airport, with more accommodation options located nearby. Several hotels offer courtesy transport to and from the airport for guests.

Crowne Plaza Jacksonville Airport

+1 904 741 4404.

The Crowne Plaza, which is a short complimentary shuttle ride from the airport, has an on-site restaurant, internet café and bar to enjoy. Additionally, meeting space is available for hire.

14670 Duval Road, Jacksonville, Florida 32218, Florida

Courtyard Jacksonville Airport Northeast

+1 904 741 1122.

Just 3km (2 miles) from Jacksonville International Airport, the Courtyard offers an airport shuttle service and guest parking. Other facilities include an on-site restaurant, fitness centre and a swimming pool.

14668 Duval Road, Jacksonville, Florida 32218, Florida

Jacksonville Airport Hotel

+1 904 741 1997.

The best local option for business travellers, the Jacksonville Airport Hotel is located within the grounds of Jacksonville International Airport and only a short walk (or even shorter shuttle ride) from the terminal entrance. Aside from extensive conference and business facilities, the hotel also boasts Wi-Fi access, on-site parking and a large restaurant.

2101 Dixie Clipper Drive, Jacksonville, Florida 32218, Florida

Microtel Inn and Suites Jacksonville Airport

+1 904 741 4911.

A good option for those on a budget, the Microtel Inn and Suites is very near to Jacksonville International Airport and is linked to the terminal building by a shuttle bus service. Hotel facilities include an outdoor pool, meeting room and fitness centre.

International Airport Boulevard, Jacksonville, Florida 32218, Florida

Fairfield Inn & Suites Jacksonville Airport

+1 904 741 3500.

The Fairfield Inn can arrange a courtesy shuttle bus to Jacksonville International Airport, which is just 3km (2 miles) away. The hotel has a range of business facilities, including meeting space, a pool and a car parking area.

1300 Airport Court, Jacksonville, Florida 32218, Florida

Hilton Garden Inn Jacksonville Airport

+1 904 421 2700.

The Hilton Garden Inn is located near Jacksonville International Airport – to which a complimentary shuttle bus transports passengers to the terminal building. There is an on-site swimming pool, restaurant and a business centre, which is available 24 hours a day.

13503 Ranch Road, Jacksonville, Florida 32218, Florida
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