Vanuatu Travel Advice, Embassies & Tourist Offices

Travel Advice

Earthquake in Port Vila, Vanuatu

There was a significant earthquake in Port Vila, Vanuatu on 17 December causing damage to buildings and local infrastructure.

There is a risk of aftershocks. Follow the advice of the local authorities and seek higher ground if directed.

If you are in Port Vila and need assistance from the UK government, call the British High Commission on (02)6270 6666.

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If you are safe, remember to let your family or friends know.

Before you travel

No travel can be guaranteed safe. Read all the advice in this guide. You may also find it helpful to: 

Travel insurance

If you choose to travel, research your destinations and get appropriate travel insurance. Insurance should cover your itinerary, planned activities and expenses in an emergency.

About FCDO travel advice

The Foreign, Commonwealth & Development Office (FCDO) provides advice about risks of travel to help you make informed decisions. Find out more about FCDO travel advice.

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This information is for people travelling on a full ‘British citizen’ passport from the UK. It is based on the UK government’s understanding of Vanuatu’s current rules for the most common types of travel.

The authorities in Vanuatu set and enforce entry rules. If you’re not sure how these requirements apply to you, contact the Vanuatu Department of Immigration and Passport Services.

Passport validity requirements

To enter Vanuatu, your passport must have an ‘expiry date’ at least 6 months after the date you arrive.

Check with your travel provider that your passport and other travel documents meet requirements. Renew your passport if you need to.

You will be denied entry if you do not have a valid travel document or try to use a passport that has been reported lost or stolen.

Visa requirements

Check with the Vanuatu Department of Immigration and Passport Services for details of whether you need a visa in advance of travel.

Vaccine requirements

For details about medical entry requirements and recommended vaccinations, see TravelHealthPro’s Vanuatu guide.

Customs rules

There are strict rules about goods you can take into or out of Vanuatu. You must declare anything that may be prohibited or subject to tax or duty.

Terrorism

There is a high threat of terrorist attack globally affecting UK interests and British nationals, including from groups and individuals who view the UK and British nationals as targets. Stay aware of your surroundings at all times.

UK Counter Terrorism Policing has information and advice on staying safe abroad and what to do in the event of a terrorist attack. Find out how to reduce your risk from terrorism while abroad.

Terrorism in Vanuatu

Although there’s no recent history of terrorism in Vanuatu, attacks cannot be ruled out. 

Crime

Protecting yourself and your belongings

The risk of crime is generally low but there have been:

  • burglaries accompanied by violence
  • some instances of street crime and attacks on foreign nationals, including on tourists at nightclubs and bars in Port Vila

Take sensible precautions as you would in the UK.

Laws and cultural differences

You should respect local customs, which are strictly observed, and religious sensitivities.

Dress code

Do not wear beachwear away from beaches and hotels. 

Alcohol laws and bans

It is illegal for supermarkets to sell alcohol from midday on Saturday to 7am on Monday. However, clubs, bars and hotels may serve alcohol during these times.

Kava drinking ceremonies

Kava is a traditional drink in Vanuatu used in kava ceremonies, at kava bars (‘nakamals’) and at some hotels. Some nakamals, particularly outside of Port Vila, do not welcome women. Be wary of the effects of kava and consume it responsibly. Kava is banned from entry to the UK due to concerns about its health impacts.

Illegal drugs and prison sentences

Avoid all recreational drugs. Possession of even small quantities can lead to imprisonment and a large fine.

Using cameras

Most people in Vanuatu will allow you to take their photograph, but you should always get permission first.

Mobile phone coverage

Ask your service provider if your mobile will work in Vanuatu. A 4G network is available but coverage varies across the country. You can also buy SIM cards from local phone companies Vodafone or Digicel, including at Port Vila airport.

Visiting fees

Land ownership in Vanuatu is an important and often sensitive issue. If you travel off the beaten track, you may be trespassing unless you pay a ‘visiting fee’ to the landowner. At most beaches you will also be asked to pay an entry fee.

LGBT+ travellers

Same-sex relationships are legal in Vanuatu. However, showing affection in public may attract unwanted and negative attention and is likely to offend some people.

Read more advice for LGBT+ travellers.

Outdoor activities and adventure tourism

Swimming safety

Take care when swimming, diving or snorkelling in the sea as currents can be extremely strong. Coral reefs can easily cause cuts and scrapes. There are reports of water quality issues in some of the lagoons, and there are sharks in Vanuatu waters. Be cautious and follow the advice and instructions of local authorities.

See water safety on holiday from the Royal Life Saving Society.

Water sports and scuba diving activities

Many visitors to Vanuatu take part in water sports, including scuba diving and snorkelling without incident. However, water sports activities have on occasion led to injuries and deaths because of a lack of basic safety measures. To reduce risks:

  • use licensed water sports centres or operators
  • get any paperwork signed in advance
  • make sure you get a safety briefing before starting

Diving schools and rescue service standards are not always as high as in the UK. Check the dive operator’s credentials and make sure your insurance covers you.

To reduce risks:

  • ask your dive operator to explain what cover they offer before signing up
  • check safety equipment is available on the boat
  • check the operator’s plans for emergencies, including their ability to evacuate divers to the nearest hyperbaric chamber

Vanuatu has 2 hyperbaric recompression chambers, both in Port Vila.

See water safety on holiday from the Royal Life Saving Society and the Royal Society for the Prevention of Accidents watersports safety abroad guide.

Transport risks

Road travel

If you are planning to drive in Vanuatu, see information on driving abroad.

You can use a UK photocard driving licence to drive in Vanuatu. If you still have a paper driving licence, you may need to update it to a photocard licence or get the correct version of the international driving permit (IDP) as well.

Driving conditions

Many roads in Vanuatu are not properly surfaced. A lack of street lighting and the presence of pedestrians and animals makes roads particularly dangerous at night. Take extra care when driving at night, in heavy rain or after a prolonged dry period.

Driving standards are below those in the UK and many vehicles, including public transport, are in a poor state of repair and may not be insured.

Air travel

Air Vanuatu is currently not operating international or domestic flights. Check for messages from your travel agent in case of any changes or cancellations to your travel booking, including for code share tickets. Other airlines continue to operate flights to and from Vanuatu.

Travel to outer islands is often on small local aircraft. Many domestic airports have basic or no facilities. Schedules may be changed or suspended at short notice due to weather conditions or ash clouds from volcanic activity.

Sea travel

Boat services between the islands are infrequent and can be unreliable. Boats travelling between the islands should have current sea-worthiness certificates, but many do not. Look into their safety before taking these services.

Extreme weather and natural disasters

Vanuatu is in an active seismic region known as the ‘Ring of Fire’. Volcanic eruptions, earthquakes and tsunamis are possible. Tropical cyclones are also a risk.

Find out what you can do to prepare for and respond to extreme weather and natural hazards.

Tropical cyclones

The tropical cyclone season in Vanuatu normally runs from November to May, but cyclones can happen throughout the year. During the cyclone season there is a greater risk of strong winds, heavy rains, flooding, landslides and road closures.

Monitor local news and check World Meteorological Organization weather reports for Vanuatu and the Vanuatu Meteorology and Geohazards Department.

Earthquakes and tsunamis

Vanuatu is in an earthquake zone and is prone to significant year-round seismic and volcanic activity, with an associated risk of tsunamis. There are over 2,000 seismic events reported each year. Most events are minor, but earthquakes over 5.0 magnitude happen regularly. Make sure you understand local safety procedures for earthquakes and tsunamis.

Check Vanuatu Meteorology and Geohazards Department updates on seismic activity.

The US Federal Emergency Management Agency has advice about what to do before, during and after an earthquake or tsunami.

Volcanoes

In Vanuatu there are active volcanoes on the islands of:

  • Ambae
  • Ambrym
  • Epi
  • Gaua
  • Lopevi
  • Tanna
  • Vanua Lava

Volcano alert levels can change unexpectedly, and you may not be able to access an island if a volcano is active.

Before you travel to an area with volcanoes:

  • contact the Vanuatu Tourism Office for the latest advice
  • make sure your travel and medical insurance covers you
  • monitor local news and follow the advice of the local authorities

For current volcano alert levels, see the Vanuatu Meteorology and Geohazards Department.

Before you travel check that:

  • your destination can provide the healthcare you may need
  • you have appropriate travel insurance for local treatment or unexpected medical evacuation

This is particularly important if you have a health condition or are pregnant.

Emergency medical number

Call 115 and ask for an ambulance.

For a fee, Promedical provide a 24-hour ambulance service in Port Vila and Luganville.

Contact your insurance company quickly if you’re referred to a medical facility for treatment.

Vaccine recommendations and health risks

At least 8 weeks before your trip:

See what health risks you’ll face in Vanuatu, including:

  • malaria
  • dengue
  • chikungunya

Medication

The legal status and regulation of some medicines prescribed or bought in the UK can be different in other countries.

Read best practice when travelling with medicines on TravelHealthPro.

Healthcare in Vanuatu

Medical facilities in Vanuatu are basic and limited in range and availability. There are medical clinics in Port Vila, some with Australian-trained GPs, which offer primary care. More serious cases will require evacuation to Australia or New Zealand. Make sure you have adequate travel health insurance and accessible funds to cover the cost of any medical treatment abroad, medical evacuation and repatriation.

Travel and mental health

Read FCDO guidance on travel and mental health. There is also mental health guidance on TravelHealthPro.

The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel.

Emergency services in Vanuatu

Ambulance: 115

Fire: 113

Police: 111 or 22222

Contact your travel provider and insurer

Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do.

Refunds and changes to travel

For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first.

Find out more about changing or cancelling travel plans, including:

  • where to get advice if you are in a dispute with a provider
  • how to access previous versions of travel advice to support a claim

Support from FCDO

FCDO has guidance on staying safe and what to do if you need help or support abroad, including:

Contacting FCDO 

Help abroad  

See how to get help from the UK government abroad including in an emergency. 

Help in the UK  

You can call FCDO in London if you need urgent help because something has happened to a friend or relative abroad.  

Telephone: 020 7008 5000 (24 hours)  

Find out about call charges

Get travel advice updates  

Sign up to get email notifications when this travel advice is updated.  

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Visa and passport information is updated regularly and is correct at the time of publishing. You should verify critical travel information independently with the relevant embassy before you travel.